MyStoma.com.au
Last Updated: January 2026
Please read these Terms and Conditions (“Terms”) carefully before using MyStoma.com.au (“the Website”, “we”, “us”, “our”). By accessing or using the Website, you agree to be bound by these Terms.
1. Medical Disclaimer
IMPORTANT: READ CAREFULLY
This Website provides personal experiences and information about living with a stoma. It is NOT medical advice and should NOT be used as a substitute for professional medical advice, diagnosis, or treatment.
- The content on this Website is based on personal experience, not medical expertise
- Always consult your doctor, surgeon, stoma nurse, or other qualified healthcare professional for medical advice
- Never disregard professional medical advice or delay seeking it because of something you read on this Website
- If you have a medical emergency, call 000 (Australia) or your local emergency number immediately
- Product reviews and recommendations are personal opinions and may not be suitable for your individual circumstances
2. Acceptance of Terms
By using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Website.
3. Use of the Website
You agree to use the Website only for lawful purposes and in accordance with these Terms. You must not:
- Use the Website in any way that violates any applicable law or regulation
- Post or transmit harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable content
- Impersonate any person or entity or misrepresent your affiliation with any person or entity
- Attempt to gain unauthorised access to the Website, systems, or networks
- Use automated systems (bots, scrapers) to access the Website without permission
4. User-Generated Content
If you submit content to the Website (stories, comments, reviews), you:
- Grant us a non-exclusive, royalty-free, perpetual, worldwide licence to use, display, and distribute your content
- Warrant that you own or have the necessary rights to the content you submit
- Understand that your content may be edited for length, clarity, or appropriateness
- Can request removal of your content at any time by contacting us
We reserve the right to remove any content that violates these Terms or that we deem inappropriate.
5. Product Reviews and Recommendations
Product reviews and gear recommendations on this Website are based on personal experience and opinion. Results may vary. We are not responsible for your individual experience with any products mentioned. Always consult with your healthcare provider before making changes to your stoma care routine or products.
6. Intellectual Property
All content on this Website, including text, images, graphics, logos, and design, is the property of MyStoma.com.au or its content suppliers and is protected by Australian and international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.
7. External Links
The Website may contain links to third-party websites. These links are provided for convenience only. We do not endorse or take responsibility for the content, products, services, or practices of external websites. Access third-party sites at your own risk.
8. Limitation of Liability
To the fullest extent permitted by Australian law:
- The Website and its content are provided “as is” without warranties of any kind, express or implied
- We do not warrant that the Website will be uninterrupted, error-free, or free from viruses
- We are not liable for any damages arising from your use of the Website, including direct, indirect, incidental, or consequential damages
- We are not responsible for any health consequences resulting from following information or advice on the Website
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under Australian Consumer Law.
9. Indemnification
You agree to indemnify and hold harmless MyStoma.com.au, its owner, and affiliates from any claims, damages, losses, liabilities, and expenses arising from your use of the Website or violation of these Terms.
10. Privacy
Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
11. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after changes are posted constitutes acceptance of the modified Terms.
12. Termination
We may terminate or suspend your access to the Website at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
13. Governing Law
These Terms are governed by the laws of New South Wales, Australia. Any disputes arising from these Terms or your use of the Website will be subject to the exclusive jurisdiction of the courts of New South Wales.
14. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
15. Contact Information
For questions about these Terms, please contact us:
Email: info@mystoma.com.au
Website: www.mystoma.com.au
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By using MyStoma.com.au, you acknowledge that you have read, understood, and agree to these Terms and Conditions.